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Our USER-First Process

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1. Understand

Prior to scheduling a brainstorming call, we need to gain a solid grip of the main objectives. We do this in different ways, but the result is always the same: we learn the basics like your goals, brand identity, brand voice, industry as a whole, your competitors, strengths, weaknesses, struggles, unique value propositions & so much more.
Then, we define specifics such as project targets, deadlines, communication guidelines & expectations, deliverables & technical requirements. The ideas gathered here will serve as the basis for our mutual work & partnership as well as forming the foundation for our long term plan.

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2. Strategize

Based on the initial understanding of your needs, we divide the project into immediate requirements & expected impacts in order to create an effective road-map for our team to follow while providing you with lots of reporting & updates along the way.
There are many ways we do this: functional specifications, digital auditing, design drawings, mock ups, test variants and so on. We work with you & our entire team to establish the minimum viable requirements needed to quickly bring your project to market. We consistently work to ensure that your digital strategy is aligned with your creative vision, technical functionality & business processes.

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3. Execute

Driven by the strategy determined at the previous two stages, our expert team works closely together to present your brand to your most targeted potential customers.
As a high-tech digital agency, we will keep in touch with you throughout your entire project process & will report you regularly about the progress, informing you of any potential pivot points that may result in growth. Your team and ours will always be aware of what's happening and why, ready to make adjustments where & when needed. This stage never ends, we continually test & reiterate to ensure we are meeting all goals to the greatest successes possible.

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4. React

Our work does not stop after the launch of your project; quite the contrary actually. The process repeats once more and even intensifies. Following the representation of your brand & message to the world, we delve into user data to understand conversion wins and define new possibilities which will enhance the next round of performance.
By reiterating over and again we allow ourselves the ability to double down again and again, getting more laser focused on the prospects that will turn into clients. By listening to real user reviews, tracking new trends in our industry and digital technologies, we maintain your competitive advantage and bring maximum benefits to your business at every single stage of the game.

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